COMPLAINT POLICY

In accordance with Art. 10 paragraph. 3 of the Consumer Protection Act (Official Gazette 41/14, 110/15, 14/19), we inform consumers that they can file a complaint in which they express their dissatisfaction with the service provided in writing. Business premises of the address of the registered office, and the receipt of this objection will be confirmed to them in writing without delay. Complaints can also be submitted by mail to the address or e-mail address:

NANO – ADRIA .d.o.o. , Režani 29, Bibinje
info@nanoadria.hr

In accordance with Art. 10 paragraph. 5 of the Consumer Protection Act (Official Gazette 41/14, 110/15, 14/19), the answer to the written consumer complaint will be given in writing no later than 15 days from the day of receipt of the complaint, so therefore, please provide us with your contact address for your response in your complaint.

For any information related to technical documentation or product presentation, please contact us directly at info@nanoadria.hr